BSNL Selfcare Portal to Check BSNL Broadband Usage Online and Bill Payment

BSNL Selfcare Portal is launched by BSNL for customers to view their BSNL bills, pay bills online for landline, broadband, and Postpaid mobile bill. A subscriber can check BSNL broadband usage, change broadband password, book complaint online, and many more through this BSNL Selfcare Portal. 

Any BSNL subscriber can use this selfcare portal for bsnl landline bill payment, bsnl broadband bill payment, Postpaid mobile bill payment, etc. 

BSNL broadband customer must check their usage regularly with this online broadband data usage check tool provided by BSNL for FREE!

About BSNL Selfcare Portal:

Bharat Sanchar Nigam Limited (BSNL) is one of the most popular internet Service provider in India, the only ISP that serves in every corner of the country. BSNL Selfcare launched by PSU to resolve the many worries of broadband customers like:-

  • How to view the BSNL bill during the period?
  • How to check BSNL broadband usage online?
  • Whether my FUP limit in an Unlimited broadband plan crossed or not?
  • How to change the broadband password?
  • What is the procedure for bsnl broadband bill payment or to pay the BSNL bill online?
  • What is the procedure for bsnl landline bill payment online?
  • Where to View and Redeem Loyalty Points?
  • Where to book a complaint about faulty BSNL broadband etc?

To deal with these issues BSNL launched the upgraded web portal known as BSNL Selfcare Portal.
Previously there was a different BSNL Selfcare portal for every four zones.

But now BSNL has launched the upgraded central web self-care portal with many more facilities and customer friendly.

Click here to go to BSNL Selfcare Portal is: Click Here

Features of new upgraded BSNL Selfcare Portal:

New BSNL central web Selfcare portal provides the following features:
  • View the BSNL Broadband usage and FUP limit
  • View and pay the BSNL bill online
  • Redeem Loyalty Points
  • Change the broadband password
  • Online BSNL landline bill payment/ BSNL broadband bill payment facility
  • Book a complaint about faulty BSNL broadband
  • Track the complaint status


How to register on BSNL Selfcare to view BSNL usage or pay BSNL bill online?

You have to register on the BSNL Web Selfcare portal and will be able to use all the features available on this portal. For registration on new BSNL selfcare portal, there are two cases:
  1. If you are registered with old selfcare portal
  2. Fresh registration (New user Sign-Up)

Case-1: If you are registered with the old selfcare portal:

For registration in BSNL Selfcare for already registered in the old selfcare portal of BSNL, it would be essential for the existing web selfcare users to re-register themselves on the revamped web selfcare portal. 

The user needs to follow six simple steps for re-registration:
  1. Enter your existing WSC user-id & displayed captcha, and press the “Login” button. The portal shall recognize you as an existing user and initiate the re-registration process.
  2. Put your existing web selfcare user id, password, and telephone number.
  3. Please verify your email id and mobile number. Please update if any changes are required. From now onwards, your email id will be your username.
  4. OTP will be sent to the entered mobile number. Please use the sent OTP to proceed further.
  5. Please set a new password for your user name to complete the registration process.
  6. For activating your account – Please log in to your email account and click on the verification link sent by the web self-care portal. You are ready to use the portal now!!!

Case-2: Fresh registration (New user Sign-Up):

For registration in BSNL Selfcare portal for new user sign-up, follow some simple steps for New registration:
  1. First, open the URL https://selfcare.bsnl.co.in/tungsten/UI/facelets/login.xhtml, then Click on Sign up for new users sign up. 
  2. User needs to enter Name, Email id, Confirm email id, Mobile Number, Captcha, Telecom circle and click on the “Next” button.
  3. After clicking on “Next”. A four-digit OTP will be sent to the mobile number entered during sign up. Enter the OTP received in the OTP field. Click Resend OTP to receive the OTP again.
  4. Enter Password. Provide a strong password as per the password policy (that is, a password should be a minimum of eight characters and should contain alphanumeric characters).
  5. Enter the password in the Confirm Password field. Ensure that the password entered matches with the password entered in the Password field.
  6. Click Submit. A verification link is sent to the user’s email id. After successful verification of email id, the user is able to log on to the Central Web Selfcare application through that email id.

After registration, you should log in at BSNL Selfcare Portal with Username (Email Id used during sign up) and password generated by you to avail of all the features. New BSNL Selfcare application provides all facilities like view BSNL bill, pay BSNL bill online for landline and broadband, check BSNL broadband usage online, change broadband password, book complain online, and many more.

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